Motor Sights Solutions Expert - Building a Blue Ocean of Indonesian Transportation

Author : Marketing Team

Update time : 2023-08-11 15:57:51

Motor Sights Solutions Expert

Building a Blue Ocean of Indonesian Transportation

Ever since PT Motor Sights International was founded, we have earned the trust of Chinese customers through Shacman's exceptional quality products and brand reputation. This has helped us establish a strong presence in the Indonesian market. We have consistently improved our customer operation plan throughout the years, resulting in Motor Sights' distinct competitive edge - personalized product solutions. In addition to offering heavy-duty trucks, we also provide warehousing support, after-sales service, and operational consulting guidance tailored to our customers' project operations, providing comprehensive 360° product support.

Full Service to Local Customers
After years of deep cultivation, we have expanded the original customer group of Chinese investment in overseas projects through years of dedicated work. We have gained valuable experience in project operations and have successfully captured a significant market share among Indonesian Chinese and local customers. Our customers are now scattered across the major islands of Indonesia. We have established a local sales team to better cater to the needs of our customers, providing tailored and refined solutions to enhance their satisfaction. We offer a personalized experience throughout the heavy truck production process, including face-to-face discussions with the factory to develop new products, and always strive to enhance customer value with 100% effort.

Open up a new channel model
Our goal is to provide exceptional customer service while building our brand. We aim to turn our current customers into Motor Sights brand dealers. We will also work on improving our dealer system and increasing the brand recognition and operation experience for Motor Sights dealers. Once the dealer expresses interest in working with us, we will provide them with a brand operation certificate and support for store construction.

Constantly improve the Operation System
Our core approach is TCO analysis, we offer customized product solutions to improve the customer experience and value, based on in-depth research and understanding of the customer's needs and preferences. With that items helps us provide comprehensive recommendations for vehicle configuration, warehousing, after-sales and post-operation services.
Our storage operation system is perfect and reliable. We have 5 central storage bases with a full range of heavy truck parts, ensuring that we can meet customer needs at any time. Our digital warehouse management system enables us to complete the parts delivery process for customers in just 3 minutes, ensuring fast and efficient service.

Service 24/7
We offer 24/7 service to our customers. Our team provides round-the-clock assistance, including on-site support at project locations, to address any truck-related issues. We continually monitor customer operations and offer comprehensive solutions to minimize truck failures and prolong truck lifespan.

Build a new track for transportation
In the future, Motor Sights will expand its focus other than mineral transportation, developing tractors, trucks, and other medium truck, and light truck products, to provide products and operational support for more transportation types. In addition to doing a good job in the product and operation system, through scientific and technological means to help the Motor Sights brand landing in Indonesia, Motor Sights has begun to lay out the application platform of an intelligent vehicle management system, hoping to provide customers with comprehensive, one-stop, intelligent operation solutions in the future.

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Motor Sights International Makes a Remarkable Debut at Indonesia Mining Expo 2023

Oct .06.2023

MSI made a grand entrance at the Indonesia Mining Expo 2023, asserting itself as a leader in mining innovation. The opening session set the stage for an exciting exploration of cutting-edge mining technology.

PT MOTOR SIGHTS INTERNATIONAL SUCCESSFULLY STEALS ATTENTION AT PRIME ATTENDANCE AT INDONESIA INTERNATIONAL BUS, TRUCK AND COMPONENT EXHIBITION 2023

Jun .05.2023

This year, in 2023, PT Motor Sights International (PT MSI) has the opportunity to take part in the Automotive Bus and Truck exhibition as an exhibitor at the 2023 Indonesia International Bus, Truck and Component Exhibition (IIBT EXPO) organized by PT Global Expo Management (GEM).

Motor Sights After Sales Service

May .22.2023

The Motor Sights Solution Team not only conducts location surveys and provides recommendations for the units needed to prospective customers, but also provides assistance and consultation through the Customer Representative Team after becoming a Motor Sights business partner.

AFTER-SALES SERVICE IN THE FORM OF WAREHOUSE SITE TO MEET CUSTOMER'S NEEDS

May .16.2023

Providing the best solutions to customers is one of the main goals for establishing good long-term cooperation, thus providing a win-win solution to customers.

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Motor Sights Solutions Expert - Building a Blue Ocean of Indonesian Transportation